Important: This is a template document and must be reviewed and customized by a qualified attorney before publication. It should be updated to reflect your actual business practices and comply with applicable laws.
XopherFarrell ("we," "us," or "our") operates xopherfarrell.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
By using the Site, you consent to the data practices described in this policy. If you do not agree with this policy, please do not access or use the Site.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Fill out contact forms or inquiry forms
Schedule a consultation or call
Subscribe to our newsletter or communications
Engage with our services as a client
This information may include:
Name and business name
Email address
Phone number
Business information and industry
Marketing challenges and goals
Any other information you choose to provide
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and browsing activity, including:
IP address and location data
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Device information
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide requested services
Communicate with you about our services, including marketing communications (with your consent)
Process and manage client engagements
Improve our website and services
Analyze website usage and trends
Comply with legal obligations
Prevent fraud and ensure security
3. Third-Party Service Providers
We work with third-party service providers who may have access to your information to perform services on our behalf. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Third-party services may include:
Customer Relationship Management (CRM) systems
Email marketing platforms
Analytics services (e.g., Google Analytics)
Scheduling and calendar tools
Payment processors
Website hosting providers
Note: Specific privacy practices for our CRM system and email marketing platform are covered by our web services provider's policies. Please review those policies for detailed information about how those systems handle your data.
4. Email and SMS Communications
Email Marketing
If you provide your email address, we may send you marketing communications about our services, industry insights, and relevant content. You can unsubscribe from these emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.
SMS/Text Messages
We will only send SMS messages to you if you explicitly opt in to receive them. You can opt out of SMS communications at any time by replying "STOP" to any text message or by contacting us. Standard message and data rates may apply.
We comply with the CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA) in all our electronic communications.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Client information is retained according to our professional obligations and applicable business record retention requirements.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request access to the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information (subject to legal retention requirements)
Opt-out: Opt out of marketing communications
Data portability: Request a copy of your information in a portable format
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of the Site after any changes indicates your acceptance of the updated policy.
10. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
11. International Users
Our services are operated from the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
XopherFarrell
Christopher Farrell
Email: [email protected]
Phone: 484.788.9166
Website: xopherfarrell.com